Last updated: 14 September 2026
We want you to be happy with your wheels. If something is not right, here is where you stand.
Changed your mind
You can return a set within 14 days of delivery for a refund. The wheels must be unused and in the condition you received them, in their original packaging.
Once tyres have been mounted, wheels cannot be returned. Fitting a tyre marks the rim and makes a wheel impossible to resell, so please check the size, offset and fitment are right before anything goes near a tyre machine. If you are unsure, ask us first — email sales@spartanwheels.co.uk or call 01268 560 126 and we will check it with you.
To start a return, email us with your order number and we will tell you where to send the set. Return postage is yours to cover unless the wheels were faulty or we sent the wrong item. Refunds are made to the original payment method within 14 days of the wheels reaching us.
Damaged or faulty
Check the set over when it arrives. If anything is damaged in transit or a wheel is faulty, tell us within 48 hours with photographs and we will sort it out — replacement or refund, and we cover the postage both ways.
Made-to-order wheels
Multi-fit blanks that we drill and bore to your vehicle are made to your specification. We will always help if something is wrong with them, but they cannot be returned simply because you have changed your mind.
None of this affects your statutory rights.